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South East London

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Accessibility statement

This accessibility statement applies to PotholeDetect — South East London (Demo), run by South East London.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard or speech recognition software
  • listen to most of the website using a screen reader
  • report a fault without using the map

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are not aware of any parts of this website that are not accessible. If you find one, please tell us using the contact details below.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, or you want to report a fault another way:

We'll consider your request and get back to you as soon as we can.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us using the details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

South East London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

We believe this website meets the Web Content Accessibility Guidelines version 2.2 AA standard. This is based on automated testing of every public page and a review of the website's code. We have not yet finished testing it with assistive technologies such as screen readers, and we will update this statement when we have. If you find a problem, please tell us using the contact details above.

Non-accessible content

The content listed below is non-accessible for the following reasons.

We are not aware of any content that does not meet the accessibility regulations.

Content that's not within the scope of the accessibility regulations

Online maps are exempt from the accessibility regulations, but the essential information they show must be available in an accessible way. You can find and report a street light or pothole by searching for a street, postcode or reference number instead of using the map.

What we're doing to improve accessibility

An accessibility audit of this website was carried out in September 2026, and the issues it found have been fixed. Automated checks for common accessibility problems now run on every change to the website's code. Our next step is testing with screen readers and other assistive technologies.

Preparation of this accessibility statement

This statement was prepared on 28 September 2026. It was last reviewed on 28 September 2026.

This website was last tested in September 2026 against the WCAG 2.2 AA standard. The test was carried out by Kinnersley Software Limited, the website's supplier, using automated testing (axe-core) on every public page and a manual review of the website's code.